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Teksell offers several proactive services
for on-site maintenance. These programs are designed to help
you manage your network no matter how complex. Our programs
offer varying degrees of service designed to help you manage
your network no matter if your company is large or small.
Our clients that sign up for any of our on site services will
enjoy several priority benefits, depending on the service
they choose. Some of these are listed below.
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30 Minutes of Free diagnostic phone
support per month
Certified Network Consultant
Priority on-site response
60-minute response time
Monthly on-site service
Monthly Network Check-up
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- Teksell Small Business
Solution
This solution is designed for our
smaller businesses that need an affordable service and have
a less complex network. Teksell's network consultant will
perform monthly maintenance checkups, assist with desktop/workstation
issues and provide recommendations for any additional hardware
or software needs. This service will carry a monthly fee
of $49, plus an hourly charge for actual time on site.
(2 hour monthly minimum)
- Teksell Contract IT Manager
This solution will provide a Senior
Network Consultant that will be assigned to your account
as your very own IT/Network Manager. Your Contract IT Manager
will meet with you and your IT staff on a regular basis
and provides the guidance and technical leadership for any
size company, needing short or long term IT management.
This service carries a monthly fee of $79, plus an additional
hourly charge.
(2 hour monthly minimum)
- Teksell Corporate Administrator
This solution is for the larger organizations
that face ongoing network/computer issues on a weekly or
even daily basis. Teksell will assign a qualified Network
Engineer to your company, that will be there weekly to take
care of computer and network issues. The network engineer
will also proactively manage your network, trying to alleviate
any potential network problems before they occur. This solution
is very efficient and effective. This service carries a
hourly charge with a weekly minimum.
(4 hour weekly minimum)
Teksell REMOTE SERVICES
Teksell offers this
remote service as a perfect complement to our on-site services.
Teksell's remote services provide a cost effective solution
to managing any size network for a company with limited full
time IT staff.
Teksell Virtual Network
Management
Your assigned network
consultant will access your file servers remotely to perform
a "health check-up" on a weekly basis. They will
then review all event logs for errors relating to data backups,
disk utilization, virus attacks and collect critical performance
data. This service will carry a fee per server/per month,
plus a one time setup fee per server.
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